FAQ'S
What kind of products does ZIGTREND sell?
Zigtrend offers gadgets and everyday tech accessories designed for convenience, utility, and modern lifestyles. All products are selected based on demand, functionality, and value — not gimmicks.
How long does shipping take?
Orders are usually processed within 24–48 hours after confirmation.
Delivery typically takes 3–7 business days, depending on your location and courier service availability.
Tracking details are shared once the order is shipped.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available on eligible products and locations.
COD availability is shown clearly at checkout. Some remote locations or high-value orders may not qualify.
How can I track my order?
Once your order is dispatched, you’ll receive a tracking link via SMS or email.
You can use this link to check real-time delivery updates.
What is your return and refund policy?
Returns are accepted only in case of:
- Damaged products
- Defective products
- Wrong item received
Return requests must be raised within 48 hours of delivery with proper images or unboxing video for verification.
What if I receive a damaged or incorrect product?
If you receive a damaged or wrong item, contact us within 48 hours of delivery with clear photos or an unboxing video.
After verification, we will arrange a replacement or refund, as applicable.
Can I cancel my order?
Orders can be cancelled before they are shipped.
Once an order is dispatched, cancellation is not possible.
Are payments on Zigtrend secure?
Yes. Till Now We Just Offer COD
How can I contact Zigtrend support?
You can reach us via the Contact Us page on our website.
Our support team usually responds within 24 hours on business days.